Let customers book pickups online and track their parcel’s status without you fielding “where’s my delivery” calls all day. Built on WordPress, hosted on the same NVMe infrastructure we run everything else on — no separate vendor, no software to install.
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Courier management software, without the enterprise price tag
Most courier management systems on the market are built for national fleet operators and priced accordingly. CourierBooking is built for independent couriers, same-day delivery services, and small parcel operations that need an online booking and tracking presence without paying for features they’ll never use.
What it does
- Customers submit pickup/delivery requests through a booking form on your site — no phone calls needed to take an order
- You update status (Received → In Transit → Delivered) from a simple dashboard
- Customers get automatic status updates by email/WhatsApp, cutting down “where’s my parcel” enquiries
- No invoicing, no label printing — just booking intake and status tracking, kept deliberately simple
Who it’s for
- Independent couriers who currently take bookings over WhatsApp or phone and want a proper booking page
- Same-day and local delivery services needing a lightweight tracking page customers can check themselves
- Small parcel and logistics operators who want cloud-based courier software without a multi-branch enterprise system
- Businesses running their own delivery fleet alongside a main product or service, needing simple shipment tracking software rather than a full TMS
Plans
| Plan | Price | Best For |
|---|---|---|
| CBS Basic | R750/mo | Independent couriers — booking portal, tracking page, email alerts |
| CBS Standard | R1,200/mo | Growing services — higher volume, custom status steps, WhatsApp alerts |
| CBS Pro | R1,800/mo | Fleet operators — multi-branch logins, custom branding |
Frequently Asked Questions
Is this a courier aggregator that finds drivers for me? No — CourierBooking is booking and tracking software for a delivery business you already run. It’s not a marketplace that dispatches third-party drivers.
Can customers track their own parcel without calling in? Yes — every booking gets a status page customers can check themselves, and status changes trigger automatic email or WhatsApp updates.
Do I need any technical skill to run it day-to-day? No — status updates happen from a simple dashboard. No coding, no separate software install.
Is this cloud-based, or do I need to install anything? Fully cloud-based and hosted for you — access it from a browser, no local install or IT setup required.
Can it handle same-day delivery status steps specifically? Yes — CBS Standard and above let you customise the status steps to match same-day or express delivery workflows, not just a generic Received/Delivered flow.