Courier Booking System (CBS)

Product Overview

The Courier Booking System (CBS) is a hosted, subscription-based booking and payment platform designed specifically for local and regional courier companies in South Africa.

This is not a generic website build. It is a fully managed operational system that allows courier businesses to accept bookings online, calculate delivery prices automatically, collect payment upfront, and manage jobs efficiently from a central dashboard.

CBS is owned, hosted, and maintained by SiteSavvySA and licensed to clients on a monthly subscription basis.


What the System Does

The Courier Booking System automates the most time-consuming parts of a courier operation:

  • Online booking from customers
  • Instant delivery price calculation
  • Secure online payment collection
  • Automated customer email notifications
  • Centralised booking management for staff

This reduces manual quoting, unpaid jobs, admin errors, and customer frustration.


Key Features

  • Online courier booking form
  • Province-to-province pricing logic
  • Parcel size and weight rules
  • Secure online payments (EFT & card)
  • Automated booking confirmation emails
  • Booking status updates
  • Admin dashboard for managing bookings
  • Manual booking entry (important for phone/WhatsApp jobs)
  • Fully branded to the client’s courier business
  • No forced courier API lock-in

Who This Is For

The Courier Booking System is ideal for:

  • Local courier companies
  • Regional logistics operators
  • Independent transport operators
  • Rural and semi-urban courier services
  • Courier businesses not served well by large API-only platforms

Hosting & Ownership Model (Important)

CBS is offered strictly as a hosted service:

  • All systems are hosted on SiteSavvySA-managed servers
  • Clients do not host the system themselves
  • System design, logic, and code remain the intellectual property of SiteSavvySA
  • Access is provided only while an active subscription is maintained

This model ensures stability, security, updates, and long-term system reliability.


Pricing Structure

Once-off Setup Fee

R5,000 – R12,000 (depending on configuration and add-ons)

Includes:

  • System deployment
  • Branding and configuration
  • Province pricing setup
  • Parcel size and weight rules
  • Payment gateway setup
  • Email notifications
  • Testing and handover

Monthly Subscription Packages

Basic – R750 / month

  • Online booking form
  • Online payments
  • Automated email notifications
  • Manual booking entry
  • System maintenance and backups

Standard – R1,200 / month

  • Everything in Basic
  • Pricing changes included
  • Booking status workflows
  • Admin assistance
  • Priority email support

Pro – R1,800 / month

  • Everything in Standard
  • Courier API integration
  • Tracking dashboard
  • Custom features within scope
  • SLA-based support

Optional Add-ons

  • SMS notifications per booking
  • Multi-branch or multiple pickup locations
  • Additional courier API integrations
  • Custom reports or exports
  • Premium support options

All add-ons are quoted separately.


Support & Maintenance

All subscriptions include:

  • Ongoing system updates
  • Security patches
  • Daily backups
  • Platform maintenance

Support levels are determined by the selected package.


Call to Action

If you want to modernise your courier operation, reduce admin time, and collect payment upfront:

Request a Demo or Subscribe to the Courier Booking System today.

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