Product Overview
The Courier Booking System (CBS) is a hosted, subscription-based booking and payment platform designed specifically for local and regional courier companies in South Africa.
This is not a generic website build. It is a fully managed operational system that allows courier businesses to accept bookings online, calculate delivery prices automatically, collect payment upfront, and manage jobs efficiently from a central dashboard.
CBS is owned, hosted, and maintained by SiteSavvySA and licensed to clients on a monthly subscription basis.
What the System Does
The Courier Booking System automates the most time-consuming parts of a courier operation:
- Online booking from customers
- Instant delivery price calculation
- Secure online payment collection
- Automated customer email notifications
- Centralised booking management for staff
This reduces manual quoting, unpaid jobs, admin errors, and customer frustration.
Key Features
- Online courier booking form
- Province-to-province pricing logic
- Parcel size and weight rules
- Secure online payments (EFT & card)
- Automated booking confirmation emails
- Booking status updates
- Admin dashboard for managing bookings
- Manual booking entry (important for phone/WhatsApp jobs)
- Fully branded to the client’s courier business
- No forced courier API lock-in
Who This Is For
The Courier Booking System is ideal for:
- Local courier companies
- Regional logistics operators
- Independent transport operators
- Rural and semi-urban courier services
- Courier businesses not served well by large API-only platforms
Hosting & Ownership Model (Important)
CBS is offered strictly as a hosted service:
- All systems are hosted on SiteSavvySA-managed servers
- Clients do not host the system themselves
- System design, logic, and code remain the intellectual property of SiteSavvySA
- Access is provided only while an active subscription is maintained
This model ensures stability, security, updates, and long-term system reliability.
Pricing Structure
Once-off Setup Fee
R5,000 – R12,000 (depending on configuration and add-ons)
Includes:
- System deployment
- Branding and configuration
- Province pricing setup
- Parcel size and weight rules
- Payment gateway setup
- Email notifications
- Testing and handover
Monthly Subscription Packages
Basic – R750 / month
- Online booking form
- Online payments
- Automated email notifications
- Manual booking entry
- System maintenance and backups
Standard – R1,200 / month
- Everything in Basic
- Pricing changes included
- Booking status workflows
- Admin assistance
- Priority email support
Pro – R1,800 / month
- Everything in Standard
- Courier API integration
- Tracking dashboard
- Custom features within scope
- SLA-based support
Optional Add-ons
- SMS notifications per booking
- Multi-branch or multiple pickup locations
- Additional courier API integrations
- Custom reports or exports
- Premium support options
All add-ons are quoted separately.
Support & Maintenance
All subscriptions include:
- Ongoing system updates
- Security patches
- Daily backups
- Platform maintenance
Support levels are determined by the selected package.
Call to Action
If you want to modernise your courier operation, reduce admin time, and collect payment upfront:
Request a Demo or Subscribe to the Courier Booking System today.
